Author Archives: viethai

As consumers are increasingly connected, it has become more difficult for providers to design effective communication campaigns without creating a dedicated online platform beforehand. While many have jumped on the bandwagon, others may find the process as a whole to be rather daunting. In the following paragraphs, you will be reading about our suggestions of […]

When it comes to keeping your customers happy, providing them with a voice is crucial. And the channels you provide them to speak that voice through matter more than you may think. That feedback can prove to be invaluable toward improving your business’ customer experience and retention. One of the best ways to gather that feedback is through online […]

The key to any company’s success is customer service. Granted, you do need to provide good products or services; but the cherry on top, the big kahuna, what keeps customers coming back for more is their customer experience. Therefore, it’s crucial to pay attention to trends so that you can identify what’s working and what […]

Design trends change. As we approach a brand new year, you should pay attention to new trends you can apply to your website to make sure your site stays up to date. Here are some of the IT site trends for the upcoming year: 1. Heavy Use of Whitespace Many people underestimate the power of […]

Good customer service requires a lot more than greeting people with a smile — especially in a world when so many transactions are conducted online. And while having customer service representatives helping you manage questions and offer support is a good start, as your business grows, you need a more sophisticated way of keeping track […]

Review these top 20 best IT website designs and pay attention to what they do well so you can borrow some of their ideas for your IT site design or redesign. 1. Align Align is a managed IT services company that offers innovative digital solutions to businesses like cybersecurity, managed IT, and data center solutions. Their […]

who release apps on the company’s app stores for Mac and iOS, Apple has agreed to let them communicate to customers about offers and alternative payment methods via email. The proposed settlement, which also promised a $100 million fund for small developers, is now in court for final approval. As a part of this, Apple […]